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F.A.Q & Contact Information

Frequently Asked Questions:

Do you ship outside the US?

Australia, Canada and UK buyers, please contact us for a shipping quote. Note that shipping may be quite high depending on final package dimensions and weight. 

When will I receive my order?

Orders ship Monday through Saturday, excluding postal holidays. Virtually all orders are shipped USPS Priority and should reach you within 2-4 business days. 

What shipping service do you use?

USPS Priority; all shipments include a tracking number. Many shipments also include insurance and signature confirmation to ensure safest delivery to you. 

Signature confirmation means the parcel must be signed for; if you or your authorized representative is not available, you may schedule a redelivery with the USPS, or visit your local postal facility to collect your parcel. 

Can you do custom orders?

We are not able to accept custom orders at this time for handmade chenille robes. 

We are able to create custom fabric bundles as well as quilt square kits. Contact us with your needs. 

Do you offer volume pricing discounts?

Yes! Please contact us prior to placing your order – we can set up a custom listing for you to make checkout easy, and/or supply you with a unique discount code to use at checkout. 

What kind of condition should I expect?

Check out our comprehensive page on the 3 C’s to know about buying vintage chenille: 

What to Know Before You Buy Vintage Chenille

Simply Chenille…

Curated With Love

Every piece we offer from our collection is lovingly sourced, washed and pressed if needed…and ready for you to unwrap and enjoy!

Fresh Listings

From vintage chenille bedspreads to quilt fabrics and chenille quilt squares…we’re always adding fresh, fun new listings!

Fast Shipping

Orders ship every day except Sunday, so you can expect to receive your order in just a few days from the date of purchase. 

Pass It On…

“After all, a woman didn’t leave much behind in the world to show she’d been there. Even the children she bore and raised got their father’s name. But her quilts, now that was something she could pass on.”

-Sandra Dallas

Contact Simply Chenille

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